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Shipping policy

Union Digital Inc. Shipping Policy

At Union Digital Inc., we are committed to delivering your custom swag and print products efficiently and reliably. Our shipping policy is designed to provide clear information and ensure a smooth experience for all our customers.

Shipping Address:

  • All orders will be shipped from our facility located at 190 Norseman Street, Unit 100, Etobicoke, ON M8Z 2R4.

Processing Time:

  • Orders are typically processed within 2-4 weeks depending on inventory, quantity and customization. Custom orders may require additional processing time, depending on the complexity and volume of the order.

Shipping Methods and Delivery Time:

  • We offer various shipping options to meet your needs. Delivery times vary based on the chosen method and destination. Estimated delivery times will be provided at checkout.
  • Please note that delivery times are estimates and not guaranteed. Delays can occur due to factors beyond our control, such as weather conditions and carrier issues.

Shipping Costs:

  • Shipping costs are calculated based on the weight, dimensions, and destination of the order. The total shipping cost will be displayed at checkout.
  • For large or bulk orders, additional shipping charges may apply. We will contact you with any revised shipping costs for your approval before processing your order.

Tracking Your Order:

  • Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment's progress.

Damaged or Lost Shipments:

  • If your order arrives damaged or is lost in transit, please contact us immediately at [insert contact email/phone number]. We will work with you to resolve the issue promptly.

Changes to Shipping Address:

  • If you need to change the shipping address after placing your order, please contact us as soon as possible. We cannot change the address once the order has been shipped.

Contact Us:

  • For any questions or concerns regarding shipping, please contact us at 1844-925-5050 or
    sales@swagandprint.com. Our team is here to assist you.

Thank you for choosing Union Digital Inc. for your custom swag and print needs!